You can enquire for yourself or help someone else make an enquiry. Individuals, families, support coordinators and other professionals are all welcome.

How to enquire

Call 0403 289 805 or email care@3r-angelcare.com.au, or use our contact form. Tell us:

• the support you are looking for;
• the suburb where support is needed;
• when you hope to start;
• the best way and time to contact you.

Please do not send plans, reports or identification documents by email or through the form. We will tell you how to share them securely if they are needed.

Referring someone else

If you are referring someone, get their permission, or confirm your authority to act for them, before sharing their information. Share only what is needed for a first conversation.

What happens next

We will contact you to talk through the support, your area and our availability. If we can help, we explain the next steps and the service agreement before anything starts. If we cannot, we will say so and, where we can, suggest where else to look.

Feedback and complaints

We welcome compliments, suggestions and complaints. Contact us on 0403 289 805 or care@3r-angelcare.com.au. We will acknowledge your feedback, look into it, keep you informed and tell you the outcome.

You can also contact the NDIS Quality and Safeguards Commission directly on 1800 035 544 or make a complaint online.

Your privacy

We collect only the information we need to respond to your enquiry and provide support, and only our staff can see it. You can ask to see or correct the information we hold about you. For general guidance, see the Office of the Australian Information Commissioner.