Write down the last shift with the old provider and the first shift with the new one. Confirm any notice periods and who will deal with final invoices.
Decide what the new provider needs to know for the first visit. Share the agreed routines, communication preferences and relevant safety instructions with your consent. Ask who is responsible for sending or receiving them.
Check the first few visits against what you agreed. Raise gaps early so both the support and the paperwork reflect your actual needs.
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