A service agreement is most useful when you can explain it back in your own words. Identify what is being delivered, when it starts, how much it costs and how either party can change or end it.
Ask the provider to show you where cancellation, transport, extra charges and notice periods are explained. If you use regular supports, ask for an example of what one week and one invoice would look like.
Request a copy in a format you can use. Put a review date in your calendar so you can decide whether the arrangement still matches your routine.
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