Tell your team how you want them to communicate. You may prefer short written messages, a phone call, an interpreter, visual prompts or extra time to respond.
Choose which information should be sent to you first and whether anyone else can receive it. If a worker speaks mainly to a family member, explain that you want questions directed to you in a way you can use.
Ask your provider to record these preferences and check them when a new worker begins. Update them whenever something changes.
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